YOU HAVE THE QUESTIONS? WE HAVE THE ANSWERS!

1. What is Samya Indo Corp ?

Samya Indo Corp is a company that owns and operates the website www.samyandocorp.com. We provide general and specific information services to the public and offer a platform for booking travel services.

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2. What is Personal Data and how does the company manage it ?

Personal Data is the personal information provided by customers when using the website. We collect, use, and process this information in accordance with the interests and purposes of the customers, with explicit consent from the customers. 

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3. Is the company responsible for system disruptions or errors affecting booking prices ?

The company cannot guarantee the accuracy of booking prices due to system disruptions or errors. However, if an error occurs, the company reserves the right to cancel the booking and only guarantee a refund to the user. The company cannot guarantee the accuracy of booking prices due to system disruptions or errors. However, if an error occurs, the company reserves the right to cancel the booking and only guarantee a refund to the user. 
 

4. What about the terms and conditions from third parties, such as travel service providers ?

 Customers are subject to the terms and conditions of travel service providers. The company acts as an agent for service providers and is not responsible for products and services from third parties. 

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5. What about customer privacy policies ?

The company guarantees customer privacy protection in accordance with the established Privacy Policy. 

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6. What are the terms of use for the website ?

Customers may only use the website for legal activities. Prohibitions include vulgar content, forgery, or the use of damaging software.

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7. Is there any guarantee for the services and content of this site ?

The company does not provide any guarantees for the services and content of this site. All are provided "as is," and users are responsible for the risks of using the site. 

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8. Are there additional fees in booking hotels or villas ?

Yes, such as resort fees or meals. Customers are advised to verify all additional fees before booking. 

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9. What is the cancellation and reservation change procedure ?

Cancellation and change terms vary. Users must contact our office to request changes. 

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10. Are there additional information about passports, visas, and health requirements ?

Samya Indo Corp provides information on travel requirements, but travelers are responsible for correct travel documentation.

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11. What is Force Majeure ?

Force Majeure is conditions beyond the company's control. The company is not responsible for losses caused by Force Majeure. 

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12. Is there a possibility of modifications or changes in the terms and conditions of using this site ?

Yes, the company may revise the terms and conditions according to legal or technological developments. Changes will be announced clearly. 

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13. How can I contact Samya Indo Corp ?

You can contact us via email at info@samyandocorp.com or by phone at +62 878-2262-1888. 

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14. Are there loyalty programs for frequent customers ?

Yes, we offer loyalty programs. Please visit our website or contact us for more information. 

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15. How is the security of customer transactions ensured ?

We use industry-standard security protocols to protect customer transactions and payment information. Our system uses encryption technology to maintain the confidentiality of your information.